Return Policy

Our Return Policy

At iDog Treats Bully Sticks, your satisfaction — and your dog's happiness — is our priority. Please read our return policy below.

🐾 Opened Products

For hygiene and safety reasons, we are unable to accept returns on opened products. If your dog didn't enjoy the product or you experienced any quality issues, please contact us and we'll do our best to make it right.

📦 Unopened Products

Unopened products in their original packaging may be returned within 14 days of delivery for a full refund. To initiate a return, please contact us at your earliest convenience with your order number.

📬 Damaged or Incorrect Items

If you received a damaged or incorrect item, we sincerely apologize. Please contact us immediately and we will arrange a full refund or replacement at no cost to you — no questions asked.

😊 Satisfaction Guarantee

We stand behind the quality of our products. If your dog doesn't love their first order, reach out to us and we'll make it right. We want every pup to be a happy customer.

📩 How to Contact Us

To initiate a return or report an issue, please contact our support team. We aim to respond within 1-2 business days.

Thank you for choosing iDog Treats Bully Sticks — where quality comes first.